Browsing by Author D'Cruz, Premilla

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Issue DateTitleAuthor(s)
2013Cross-Cultural Study of Workplace BullyingD'Cruz, Premilla
2015Customer cyberbullying: the experiences of India‘s international-facing call centre agentNoronha, Ernesto; D'Cruz, Premilla
2018Cyberbullying at work: understanding the influence of technologyFarley, S.; Coyne, I.; D'Cruz, Premilla
2016Cyberbullying: an emergent phenomenon in contemporary workplacesD'Cruz, Premilla
2016Deciphering the discourse of 'the professional': Consequences for union formation in the Indian IT/ITES sectorNoronha, Ernesto; D'Cruz, Premilla
2015Depersonalized Bullying at Work: From Evidence to ConceptualizationD'Cruz, Premilla
2019Depersonalized bullying: an emergent concern in the contemporary workplaceBerlingieri, A.; D'Cruz, Premilla
2-Jun-2014Doing and disseminating meaningful researchAbhimalla, R. K.; Dash, D. P.; Baba, V. V.; Stokes, P.; D'Cruz, Premilla
22-Aug-2018Doing dignity work: Indian security guards interface with precariousnessNoronha, Ernesto; Chakraborty, Saikat; D'Cruz, Premilla
2-Nov-2008Doing emotional labour: the experiences of Indian call centre agentsD'Cruz, Premilla; Noronha, Ernesto
5-May-2011Domestic Labour: The Experience of Work in India’s Other Call Centre IndustryD'Cruz, Premilla; Taylor, Philip; Noronha, Ernesto; Scholarios, Dora
27-Oct-2005Downsizing older employees: a study of India's public sector banksD'Cruz, Premilla
8-Sep-2010Eastworld MetalsNoronha, Ernesto; D'Cruz, Premilla
2009The Effect of Organizational Identification on Emotional Labor: A Study in the Indian Pharmaceutical SectorMishra, Sushanta Kumar
5-May-2011Employee Dilemmas in the Indian ITES-BPO IndustryD'Cruz, Premilla; Noronha, Ernesto
12-Jan-2011Employee Identity in Indian Call CentresD'Cruz, Premilla; Noronha, Ernesto
8-Jun-2010Employee Voice and Collective Formation in the Indian BPO IndustryD'Cruz, Premilla; Noronha, Ernesto; Taylor, Philip; Scholarios, Dora
11-Nov-2008Employee voice and collective formation in the Indian ITES - BPO industryTaylor, Philip; Noronha, Ernesto; Scholarios, Dora; D'Cruz, Premilla
8-Jun-2010Enabled or Disabled: The Future of Work Relations in Indian ITES FirmsD'Cruz, Premilla; Noronha, Ernesto
28-Jan-2009Engaging the professional: organizing call centre agents in IndiaD'Cruz, Premilla; Noronha, Ernesto