Browsing by Author Noronha, Ernesto

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Issue DateTitleAuthor(s)
2016Deciphering the discourse of 'the professional': Consequences for union formation in the Indian IT/ITES sectorNoronha, Ernesto; D'Cruz, Premilla
22-Aug-2018Doing dignity work: Indian security guards interface with precariousnessNoronha, Ernesto; Chakraborty, Saikat; D'Cruz, Premilla
2-Nov-2008Doing emotional labour: the experiences of Indian call centre agentsD'Cruz, Premilla; Noronha, Ernesto
5-May-2011Domestic Labour: The Experience of Work in India’s Other Call Centre IndustryD'Cruz, Premilla; Taylor, Philip; Noronha, Ernesto; Scholarios, Dora
8-Sep-2010Eastworld MetalsNoronha, Ernesto; D'Cruz, Premilla
2009The Effect of Organizational Identification on Emotional Labor: A Study in the Indian Pharmaceutical SectorMishra, Sushanta Kumar
2013Emotional Labour in Indian Call CentresNoronha, Ernesto
5-May-2011Employee Dilemmas in the Indian ITES-BPO IndustryD'Cruz, Premilla; Noronha, Ernesto
12-Jan-2011Employee Identity in Indian Call CentresD'Cruz, Premilla; Noronha, Ernesto
8-Jun-2010Employee Voice and Collective Formation in the Indian BPO IndustryD'Cruz, Premilla; Noronha, Ernesto; Taylor, Philip; Scholarios, Dora
11-Nov-2008Employee voice and collective formation in the Indian ITES - BPO industryTaylor, Philip; Noronha, Ernesto; Scholarios, Dora; D'Cruz, Premilla
Mar-2021Employment relations in IndiaNoronha, Ernesto; D’Cruz, Premilla
8-Jun-2010Enabled or Disabled: The Future of Work Relations in Indian ITES FirmsD'Cruz, Premilla; Noronha, Ernesto
28-Jan-2009Engaging the professional: organizing call centre agents in IndiaD'Cruz, Premilla; Noronha, Ernesto
24-Jan-2024The Ethical, Societal, and Global Implications of Crowdsourcing ResearchDu, Shuili; Babalola, Mayowa T.; D’Cruz, Premilla; Dóci, Edina; Garcia-Lorenzo, Lucia; Hassan, Louise; Islam, Gazi; Newman, Alexander; Noronha, Ernesto; Gils, Suzanne van
7-Jun-2010Ethnicity in Industrial OrganizationsNoronha, Ernesto
15-Jan-2010The exit coping response to workplace bullying: the contribution of inclusivist and exclusivist HRM strategiesD'Cruz, Premilla; Noronha, Ernesto
2013The experience of work in India’s domestic call centre industryD'Cruz, Premilla; Taylor, Phil; Noronha, Ernesto; Scholarios, Dora
28-Jan-2009Experiencing depersonalized bullying: a study of Indian call centre agentsD'Cruz, Premilla; Noronha, Ernesto
2008Exploring the Closure of Call Centres and its Impact on EmployeesNoronha, Ernesto