Showing results 8 to 27 of 116
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Issue Date | Title | Author(s) |
2018 | Beauty service work as dirty work: Understanding employees' lived experiences | Mendonca, Avina Jenifa |
2018 | Beauty service workers’encounters with abusive customers: furthering the concept of external bullying at work | Mendonza, A.; D'Cruz, Premilla; Noronha, Ernesto |
29-Oct-2006 | Being professional: organizational control in Indian call centres | D'Cruz, Premilla; Noronha, Ernesto |
2013 | Breathers releases outlets and pauses: employee resistance in the context of depersonalized bullying | D'Cruz, Premilla; Noronha, Ernesto |
5-Sep-2022 | Caring for those in your charge: the role of servant leadership and compassion in managing bullying in the workplace | Ahmad, Saima; Islam, Talat; D'Cruz, Premilla; Noronha, Ernesto |
2019 | Caste and workplace bullying: a persistent and pervasive phenomenon | Noronha, Ernesto |
9-May-2011 | Closure of a Call Centre | Noronha, Ernesto |
8-Sep-2010 | Cochin Port | Noronha, Ernesto |
2019 | Collaborative learning in virtual space and learning in the physical workplace: the case of in-service public-school teachers in India | Maun, Deepak |
2016 | Creating space: the role of the state in the Indian IT-related offshoring sector | Noronha, Ernesto; D'Cruz, Premilla |
2017 | Critical perspectives on work and employment in globalizing India | Noronha, Ernesto; D'Cruz, Premilla |
2015 | Customer cyberbullying: the experiences of India‘s international-facing call centre agent | Noronha, Ernesto; D'Cruz, Premilla |
2018 | Cyberbullying at work: understanding the influence of technology | Farley, S.; Coyne, I.; D'Cruz, Premilla |
2016 | Deciphering the discourse of 'the professional': Consequences for union formation in the Indian IT/ITES sector | Noronha, Ernesto; D'Cruz, Premilla |
22-Aug-2018 | Doing dignity work: Indian security guards interface with precariousness | Noronha, Ernesto; Chakraborty, Saikat; D'Cruz, Premilla |
2-Nov-2008 | Doing emotional labour: the experiences of Indian call centre agents | D'Cruz, Premilla; Noronha, Ernesto |
5-May-2011 | Domestic Labour: The Experience of Work in India’s Other Call Centre Industry | D'Cruz, Premilla; Taylor, Philip; Noronha, Ernesto; Scholarios, Dora |
8-Sep-2010 | Eastworld Metals | Noronha, Ernesto; D'Cruz, Premilla |
2009 | The Effect of Organizational Identification on Emotional Labor: A Study in the Indian Pharmaceutical Sector | Mishra, Sushanta Kumar |
2013 | Emotional Labour in Indian Call Centres | Noronha, Ernesto |