Browsing by Author Noronha, Ernesto

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Issue DateTitleAuthor(s)
8-Nov-2007Reconciling dichotomous demands: telemarketing agents in Bangalore and Mumbai, IndiaNoronha, Ernesto; D'Cruz, Premilla
2021Redefining dignity in the context of precarity: Indian security guards’ interface with their clients, suppliers and unionsChakraborty, Saikat
9-Jul-2010Redefining Professional: The Case of India's Call Centre AgentsD'Cruz, Premilla; Noronha, Ernesto
5-May-2011Redefining Professional: The Case of India’s Call Centre AgentsD'Cruz, Premilla; Noronha, Ernesto
2016Seeking attention: an investigation of salesperson influence strategies used while selling to small retailersNoronha, Ernesto; Nanarpuzha, Rajesh
8-Nov-2008Seeking the future: after-hours intercommunicating in India's medical transcription industryNoronha, Ernesto; D'Cruz, Premilla
2016Still a distance to go: social upgrading in the Indian ITO-BPO-KPO SectorNoronha, Ernesto; D'Cruz, Premilla
2009A study of career mobility decisions of dual career couplesSaxena, Richa
2018Study of engagement and related aspects among sales forces in Pharmaceutical IndustryDewan, Apoorva; Balu, Patil Ashish
2008A Study of Innovation champions' influence approach in the innovation processPamu, Venkatesh
2015A Study of Strikes in India: Themes, Causes, Types, ImpactRoy, Niloy; Vivek, Pakki Lakshman
2018Surviving workplace bullying, emotional abuse and harassmentHeugten, k. V.; D'Cruz, Premilla; Mishra, N
2018Target experiences of workplace bullying on online labourmarkets: Uncovering the nuances of resilienceD'Cruz, Premilla; Noronha, Ernesto
2-Nov-2007Technical call centres: beyond electronic sweatshops and assembly lines in the headD'Cruz, Premilla; Noronha, Ernesto
3-Oct-2022Technology, megatrends and work: thoughts on the future of business ethicsD'Cruz, Premilla; Du, Shuili; Noronha, Ernesto; Parboteeah, K. Praveen; Trittin-Ulbrich, Hannah
2013Trajectory of Collectivization in the ITES-BPO SectorD'Cruz, Premilla; Noronha, Ernesto
2019The trajectory of forgiveness in workplace bullying: a hermeneutic phenomenological study of target copingMishra, Nidhi
2015Transnational class formation: A view from belowNoronha, Ernesto; D'Cruz, Premilla; Russell, Bob
2016Understanding the socio-economic reasons behind the sanitation worker's strike in Ahmedabad: an on-ground report through interviews with relevant stakeholdersBhatt, Shalin; Garodia, Harshit; Bansal, Anant
10-Jul-2010Union Formation in the Indian Call Centre/BPO IndustryTaylor, Philip; D'Cruz, Premilla; Noronha, Ernesto; Scholarios, Dora