IIMA Institutional Repository
This Institutional Repository has been created to collect, preserve and distribute the scholarly output of Indian Institute of Management, Ahmedabad. This will work as an important tool to facilitate scholarly communication and preserve the institution knowledge. The Vikram Sarabhai Library is proud to be hosting the repository for the dissemination and preservation of this valuable knowledge resource of the IIMA community.
Browsing by Subject Customer Satisfaction
Showing results 1 to 6 of 6
| Issue Date | Title | Author(s) |
|---|---|---|
| 7-Sep-2010 | Aviva Life Insurance Company India Limited: Reducing Policy Turnaround | Banerjee, Arindam |
| 6-Sep-2010 | Aviva Life: Reducing Policy Turnaround Time to Build Customer Satisfaction | Banerjee, Arindam |
| 2015 | Client Satisfaction Exit Interviews: Assessing Quality of Public Health Institutions through Generated Feedback | Sah D.C.; Kumar Y. |
| 10-Nov-2008 | Customer satisfaction and service quality measurement in Indian call centres | Jaiswal, Anand Kumar |
| 2015 | Green Supply Chain Initiatives in Brand Building –Evidences From Indian Pharmaceutical Industry | Trott, Sangeeta |
| 2014 | Impact of Store atmospherics on customer behavior: influence of response moderators | Mishra, Hari Govind; Sinha, Piyush Kumar; Surabhi, Koul |