Browsing by Subject Loyalty
Showing results 1 to 7 of 7
Issue Date | Title | Author(s) |
---|---|---|
8-Mar-2014 | Corporate governance: changing trends in interpreting fiduciary duty | Agarwal, Anurag K. |
26-Nov-2013 | Corporate governance: changing trends in interpreting fiduciary duty | Agarwal, Anurag K. |
2016 | Does relationship marketing matter in online retailing? a meta-analytic approach | Sharma, Dheeraj; Verma, Varsha; Sheth, J. |
2014 | Dominance of affective over cognitive customer satisfaction in satisfaction-loyalty relationship in service encounters | Sinha, Piyush Kumar; Mishra, Hari Govind; Kaul, Surabhi |
2016 | Role of gratitude and obligation in long term customer relationships | Sinha, Piyush Kumar; Dewani, P. P.; Mathur, S. |
28-Feb-2019 | Service quality versus service experience: an empirical examination of the consequential effects in B2B services | Roy, Subhadip; Sreejesh, S; Bhatiac, Sandhya |
30-Jul-2009 | Union Imperatives from Unionized White Collar Employees’ Perspective: The Case of Tata Employees Union | Sarkar, Anita; Varkkey, Biju |