IIMA Institutional Repository
This Institutional Repository has been created to collect, preserve and distribute the scholarly output of Indian Institute of Management, Ahmedabad. This will work as an important tool to facilitate scholarly communication and preserve the institution knowledge. The Vikram Sarabhai Library is proud to be hosting the repository for the dissemination and preservation of this valuable knowledge resource of the IIMA community.
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http://hdl.handle.net/11718/10422Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | D'Cruz, Premilla | |
| dc.contributor.author | Taylor, Philip | |
| dc.contributor.author | Noronha, Ernesto | |
| dc.contributor.author | Scholarios, Dora | |
| dc.date.accessioned | 2009-04-15 | |
| dc.date.available | 2009-04-15 | |
| dc.date.copyright | 2009-04-15 | |
| dc.date.issued | 2009-04-15 | |
| dc.identifier.uri | http://hdl.handle.net/11718/10422 | |
| dc.description | New Technology, Work, and Employment, 24, 1(2009), 19-42 | en |
| dc.description.abstract | In this exploratory study of union formation in the Indian call centre/business process outsourcing sector, the authors draw upon evidence from the first detailed survey of members of the recently formed UNITES, and from extensive interviews. This paper engages with mobilisation theory and analyses of trade union formation. | |
| dc.language.iso | en | en |
| dc.title | Indian call centres and business process outsourcing: a study in union formation | en |
| dc.type | Article | en |
| Appears in Collections: | Journal Articles | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Indiacallcentresandbusiness_2009.pdf Restricted Access | 159.41 kB | Adobe PDF | View/Open Request a copy |
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