Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/10422
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dc.contributor.authorD'Cruz, Premilla
dc.contributor.authorTaylor, Philip
dc.contributor.authorNoronha, Ernesto
dc.contributor.authorScholarios, Dora
dc.date.accessioned2009-04-15
dc.date.available2009-04-15
dc.date.copyright2009-04-15
dc.date.issued2009-04-15
dc.identifier.urihttp://hdl.handle.net/11718/10422
dc.descriptionNew Technology, Work, and Employment, 24, 1(2009), 19-42en
dc.description.abstractIn this exploratory study of union formation in the Indian call centre/business process outsourcing sector, the authors draw upon evidence from the first detailed survey of members of the recently formed UNITES, and from extensive interviews. This paper engages with mobilisation theory and analyses of trade union formation.
dc.language.isoenen
dc.titleIndian call centres and business process outsourcing: a study in union formationen
dc.typeArticleen
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