Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/10512
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dc.contributor.authorD'Cruz, Premilla
dc.contributor.authorTaylor, Philip
dc.contributor.authorNoronha, Ernesto
dc.contributor.authorScholarios, Dora
dc.date.accessioned2011-05-05T04:07:04Z
dc.date.available2011-05-05T04:07:04Z
dc.date.copyright2009-04-15
dc.date.issued2011-05-05T04:07:04Z
dc.identifier.citationD’Cruz, Premilla; Taylor, Philip; Noronha, Ernesto and Scholarios, Dora, "Union Formation in the Indian Call Centre/BPO Industry" in Bob Russell and Mohan Thite (eds.), Managing Human Resources in Indian Call Centres/BPO Providers, New Delhi: Sage Publications, 2009.en
dc.identifier.urihttp://hdl.handle.net/11718/10512
dc.descriptionin Bob Russell and Mohan Thite (eds.), Managing Human Resources in Indian Call Centres/BPO Providers, New Delhi: Sage Publications, 2009.en
dc.language.isoenen
dc.titleUnion Formation in the Indian Call Centre/BPO Industryen
dc.typeBook chapteren
Appears in Collections:Book Chapters

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