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Issue Date | Title | Author(s) |
---|---|---|
2019 | Study of AI conversational chatbots and identification of performance measures for Alexa, Siri, Google chat | Sonawane, Ketan; Nandewal, Arun |
14-Dec-2021 | Analysing the impact of chatbot on customer engagement | Jakhar, Ankit Kumar; Singh, Sagar |
14-Dec-2021 | Improving effectiveness of chatbots for e-commerce marketplaces | Sharda, Anuj; Sain, Gagan |
21-Mar-2022 | Impact of using AI/ML-based virtual assistants 'chatbots' | Konidala, Kalyan Srinivas; Bhimana, Ramakrishna |
20-Mar-2022 | Impact of chatbot personality on customer satisfaction | Visweswaran, K; Soorya, R |
2022 | Conversational marketing in LimeChat | Gupta, Prakhar; Kejriwal, Vaibhav |
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