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Issue Date | Title | Author(s) |
---|---|---|
2019 | Improving customer experience: a natural language processing (NLP) approach | Jangid, Anil |
2019 | Study social media strategy and customer engagement of Amazon India and Flipkart in the context of Covid-19 pandemic | Kumar, Amit; Bajpai, Deepak; Menaria, Paranjay Ravi |
14-Dec-2021 | Analysing the impact of chatbot on customer engagement | Jakhar, Ankit Kumar; Singh, Sagar |
7-Aug-2021 | Viral marketing | Asad, Mohammed; Krishna, Narra Sai |
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