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Issue Date | Title | Author(s) |
---|---|---|
2015 | Exploring Health Related Interactions on Social Media: An Analysis of Customer Perceptions and Managerial Implications | Shaik, Shahazadi; Rao, M.V.S. Kameshwar; Vasudha, T.; Gupta, Sandeep |
2015 | Customer Perceived Service Quality, Satisfaction and Customer Loyalty: An Empirical Test of Mediation in Private Hospitals | Rama, Koteswara R. K.; Panda, Rajeev K. |