Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/11527
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dc.contributor.authorJain, Ankur-
dc.date.accessioned2013-12-03T09:20:57Z-
dc.date.available2013-12-03T09:20:57Z-
dc.date.copyright2013-12-12-
dc.date.issued2013-
dc.identifier.citation3rd Biennial Conference of the Indian Academy of Management (IAM), 2013 held at IIMA during 12-14 December, 2013en_US
dc.identifier.isbn9788192080024-
dc.identifier.urihttp://hdl.handle.net/11718/11527-
dc.description.abstractThis paper examines the effects of TQM practices practiced by software organizations on perceptual HRM within India. The study sample consisted of 324 employees, resulting in a response rate of 81 percent. A questionnaire was developed and administered to ascertain the level of influence by TQM practices on perceptual HRM outcomes. Data were analyzed by employing multiple regressions. The results revealed that HRM, organization culture, employee empowerment are high involvement TQM practices and have strongest impact on employee’s perceptual outcomes. The findings make a significant contribution to software industry that can be used to track the extent of TQM effects on perceptual HRM. An organization could use this instrument for pre-test baseline, and periodically re-administer it to identify changes associated with TQM efforts.en_US
dc.language.isoenen_US
dc.publisherIndian Institute of Management, Ahmedabaden_US
dc.subjectTotal quality managementen_US
dc.subjectHuman Resource Managementen_US
dc.subjectemployees’ perceptual HRM outcomesen_US
dc.subjectTotal Quality Human Resource Managementen_US
dc.subjectsoftware industryen_US
dc.titleEffects of TQM on Perceptual HRMen_US
dc.typeArticleen_US
Appears in Collections:3rd Biennial Conference of the Indian Academy of Management (IAM), 2013

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