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Issue DateTitleAuthor(s)
2017Customer dependence and customer loyalty in traditional and modern format storesSinha, Piyush Kumar; Koul, Surabhi; Mishra, Hari Govind
2019Trust in humanitarian operations:a content analytic approach for an Indian NGOGopakumar, K. V.; Awasthy, Prakash; Gouda, Sirish Kumar; Haldar, Tanushree
Dec-2018Effect of relationship and transactional characteristics on customerretention in emerging online marketsJaiswal, Anand Kumar; Niraj, Rakesh; Park, Chang Hee; Agarwal, Manoj K.
2020Strategizing in small informal retailers in India: home delivery as a strategic practicePathak, Atul Arun; Kandathil, George
2012Gratitude: An emotional approach in business relationshipDewani P.P.; Sinha P.K.
2005Information asymmetry and trust: A framework for studying microfinance in IndiaSriram M.S.