Training and development in a large public sector enterprise: a case study

Abstract

Indian Public Sector Enterprises are passing through massive changes due to rapid technological change on one hand and competition from the private sector (especially MNCs) on the other hand. In order to compete in such a liberalized and globalized economy, PSEs are needed to improve organizational effectiveness. These changes necessitate the need of training and development in PSEs for the optimal use of manpower, which will benefit both employees and organization. Also there is need of training and retraining in order to develop and optimally utilize the workforce to meet the emerging challenges. But with the changing time there is also need for reexamining the existing system of training and development and to look at the training and development policies and practices from a new perspective. Organizations need to rethink and modify these training and development policies and practices to get maximum benefit, which is essential for improving organizational effectiveness. Success of training not only depends upon instructor, content, training method, input but largely depends upon the perception of the participants/employees about the training programmes In order to make it more effective, perception of the employees towards training and development need to be made positive. This can be done by involving them in training and development activities, by creating good learning environment and by helping and encouraging them to learn and then practice those learning’s. The objective of this study is to gather information about existing training and development policies and practices of a PSE to critically analyze them and find out scope for further improvements, in order to make them more effective.