Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/12766
Title: Strategy report on call centers and back end processing in India
Authors: Prabhu, Rajen S.
Keywords: Call center - Business;Information technology;Business Processing Outsourcing
Issue Date: 2001
Publisher: Indian Institute of Management, Ahmedabad
Series/Report no.: SP;865
URI: http://hdl.handle.net/11718/12766
Appears in Collections:Student Projects

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