Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/13383
Title: Effect of tangible and intangible services on consumer behavior in a retailing environment: a case of supermarket
Authors: Chandola, Yatish
Batra, Girish
Keywords: Consumer Behaviour;Supermarkets - Case studies;intangible services
Issue Date: 1997
Publisher: Indian Institute of Management, Ahmedabad
URI: http://hdl.handle.net/11718/13383
Appears in Collections:Student Projects

Files in This Item:
File Description SizeFormat 
SP 1997_612.pdf
  Restricted Access
1.94 MBAdobe PDFView/Open Request a copy


Items in IIMA Institutional Repository are protected by copyright, with all rights reserved, unless otherwise indicated.