Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/1651
Title: Political processes in grievance resolution: managing meaning of due process in organization
Authors: Varman, Rahul
Keywords: Grievance Resolution;Political processes
Issue Date: 26-Mar-2010
Series/Report no.: WP;1994/1193
Abstract: This paper studies the actual process of grievance resolution from a political perspective in one of the largest integrated public sector steel plants in India. Six grievances case were analyzed from a political perspective. It is found that sources of power of the key actors and the influence tactics they use on one-another finally determines whether the case is decided in favor or against the grievant. Resolution of a particular grievance is only an episode in the ongoing political processes in an organization. Moreover, a proper understanding of political behavior involved in grievance resolution requires analysis at two levels: one, the explicit-apparent behavior of the actors: and two, the implicit-underlying behavior, which lies beneath what is apparent and manifests itself as symbols.
URI: http://hdl.handle.net/11718/1651
Appears in Collections:Working Papers

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