Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/17278
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dc.contributor.authorKhatri, Naresh
dc.contributor.authorGupta, Vishal
dc.date.accessioned2016-01-07T10:25:22Z
dc.date.available2016-01-07T10:25:22Z
dc.date.copyright2016
dc.date.issued2016
dc.identifier.citationKhatri N., Gupta V. (2016). Effective implementation of health information technologies in U.S. hospitals. Health care management review, 41(1), 11-21.en_US
dc.identifier.issn03616274
dc.identifier.urihttp://hdl.handle.net/11718/17278
dc.description.abstractOBJECTIVES: Two issues pertaining to the effective implementation of health information technologies (HITs) in U.S. hospitals are examined. First, which information technology (IT) system is better—a homegrown or an outsourced one? In the second issue, the critical role of in-house IT expertise/capabilities in the effective implementation of HITs is investigated. Study Design/Data Collection: The data on type of HIT system and IT expertise/capabilities were collected from a national sample of senior executives of U.S. hospitals. The data on quality of patient care were gathered from the Hospital Compare Web site. Findings: The quality of patient care was significantly higher in hospitals deploying a homegrown HIT system than hospitals deploying an outsourced HIT system. Furthermore, the professional competence and compelling vision of the chief information officer was found to be a major driver of another key IT capability of hospitals—professionalism of IT staff. The positive relationship of professionalism of IT staff with quality of patient care was mediated by proactive employee behavior. Conclusion: A homegrown HIT system achieves better quality of patient care than an outsourced one. The chief information officer’s IT vision and the professional expertise and professionalism of IT staff are important IT capabilities in U.S. hospitals.en_US
dc.language.isoenen_US
dc.publisherWolters Kluwer Health, Inc.en_US
dc.subjectTechnologiesen_US
dc.subjectHealth Careen_US
dc.subjectU.S. hospitalsen_US
dc.titleEffective implementation of health information technologies in U.S. hospitalsen_US
dc.typeArticleen_US
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