Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/19402
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dc.contributor.authorGupta, Vishal
dc.contributor.authorKhatri, N.
dc.contributor.authorVarma, A.
dc.date.accessioned2017-06-21T09:00:46Z
dc.date.available2017-06-21T09:00:46Z
dc.date.issued2017
dc.identifier.citationKhatri N., Gupta V., Varma A. (2017). The Relationship Between HR Capabilities and Quality of Patient Care: The Mediating Role of Proactive Work Behaviors. Human Resource Management. Vol.56,(4) July/August Pages 673-691en_US
dc.identifier.urihttp://hdl.handle.net/11718/19402
dc.description.abstractBased on theoretical frameworks of resource-based theory, dynamic capabilities, and behavioral perspective on human resource management, we developed a multidimensional construct of human resource (HR) capabilities and tested its relationship with quality of patient care using a national sample of U.S. hospitals. The data on HR capabilities were collected from senior managers (421 individuals nested in 279 hospitals) representing both the administrative and clinical sides of the hospitals. The data on quality of patient care were gathered from two unique sources-patients of 207 hospitals who reported the data via the hospital Consumer Assessment of Healthcare Providers and Systems Survey, and 421 senior managers of 279 hospitals. Our analyses using structural equation modeling suggests that the positive relationship of HR capabilities with quality of patient care is mediated by proactive behaviors of health care workers. Implications of the study findings for research and practice are discussed.en_US
dc.language.isoen_USen_US
dc.publisherWiley-Liss Inc.en_US
dc.subjectDynamic capabilitiesen_US
dc.subjectHR capabilitiesen_US
dc.subjectQuality of patient careen_US
dc.subjectResource-based theoryen_US
dc.titleThe relationship between HR capabilities and quality of patient care: the mediating role of proactive work behaviorsen_US
dc.typeArticleen_US
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