IIMA Institutional Repository
This Institutional Repository has been created to collect, preserve and distribute the scholarly output of Indian Institute of Management, Ahmedabad. This will work as an important tool to facilitate scholarly communication and preserve the institution knowledge. The Vikram Sarabhai Library is proud to be hosting the repository for the dissemination and preservation of this valuable knowledge resource of the IIMA community.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/11718/23568| Title: | Use of social media in crisis communication |
| Authors: | Kaul, Asha Desai, Avani |
| Keywords: | Impact of social media;Factually incorrect statement;Corporate reputation |
| Issue Date: | Jun-2016 |
| Publisher: | Sage |
| Citation: | Kaul, A., & Desai, A. (2016). Use of Social Media in Crisis Communication. In C.E. Carroll (Ed.), Sage Encyclopedia of Corporate Reputation. New York: Sage. |
| URI: | http://hdl.handle.net/11718/23568 |
| Appears in Collections: | Book Chapters |
Files in This Item:
There are no files associated with this item.
Items in IIMA Institutional Repository are protected by copyright, with all rights reserved, unless otherwise indicated.