IIMA Institutional Repository
This Institutional Repository has been created to collect, preserve and distribute the scholarly output of Indian Institute of Management, Ahmedabad. This will work as an important tool to facilitate scholarly communication and preserve the institution knowledge. The Vikram Sarabhai Library is proud to be hosting the repository for the dissemination and preservation of this valuable knowledge resource of the IIMA community.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/11718/24429| Title: | Two and four-wheeler vehicle servicing platform: a CRM perspective |
| Authors: | Pai, Ajay Ramdas Tiwari, Madhur Ved Pandey, Saurabh Kumar |
| Keywords: | Two-wheeler;Four-wheeler;Vehicle servicing platform;CRM perspective |
| Issue Date: | 2019 |
| Publisher: | Indian Institute of Management Ahmedabad |
| Abstract: | The automobile industry is one of the fastest-growing sectors in India. And it is one of the most contributing industries for the GDP. In 2019, it contributed 7.1% to India’s GDP. It is expected that the contribution of this industry to the Indian GDP ticks to about 12% in the next decade. This indicates that there is a huge potential for any businesses that are related to the automobile industry. |
| URI: | http://hdl.handle.net/11718/24429 |
| Appears in Collections: | Student Projects |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| SP_2727.pdf Restricted Access | 2.2 MB | Adobe PDF | View/Open Request a copy |
Items in IIMA Institutional Repository are protected by copyright, with all rights reserved, unless otherwise indicated.