Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/25201
Title: Batch service systems with heterogeneous servers
Authors: van Ommeren J.-K.
Baer N.
Mishra N.
Roy D.
Keywords: Decomposition;Heterogeneous capacity;Threshold service
Issue Date: 2020
Publisher: Springer
Citation: van Ommeren, J. K., Baer, N., Mishra, N., & Roy, D. (2020). Batch service systems with heterogeneous servers. Queueing Systems, 95(3�. https://doi.org/10.1007/s11134-020-09654-y
Abstract: Bulk-service multi-server queues with heterogeneous server capacity and thresholds are commonly seen in several situations such as passenger transport or package delivery services. In this paper, we develop a novel decomposition-based solution approach for such queues using arguments from renewal theory. We then obtain the distribution of the waiting time measure for multi-type server systems. We also obtain other useful performance measures such as utilization, expected throughput time, and expected queue lengths. � 2020, The Author(s).
URI: https://www.doi.org/10.1007/s11134-020-09654-y
http://hdl.handle.net/11718/25201
ISSN: 2570130
Appears in Collections:Open Access Journal Articles

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