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http://hdl.handle.net/11718/25293| Title: | Bharat Petroleum Corporation Limited (BPCL) |
| Authors: | Teltumbde A. Tripathy A. Sahu A.K. |
| Issue Date: | 2002 |
| Publisher: | SAGE Publications Ltd |
| Citation: | Teltumbde, A., Tripathy, A., & Sahu, A. K. (2002). Bharat Petroleum Corporation Limited (BPCL). Vikalpa, 27(3). https://doi.org/10.1177/0256090920020306 |
| Abstract: | Bharat Petroleum Corporation Limited (BPCL) embarked upon a major change initiative towards the end of 1996. It planned an enterprise-wide integration through Enterprise Resource Planning (ERP). The objectives were to remain competitive through improved customer service and customer satisfaction and to transform the company into a Learning Organization. The case highlights the process and challenges faced by BPCL in successfully implementing ERP (SAP R/3). The focus of the implementation process was on Change Management where significant change in technology led to a change in the work culture. � 2002, � 2002 SAGE Publications. |
| URI: | https://www.doi.org/10.1177/0256090920020306 http://hdl.handle.net/11718/25293 |
| ISSN: | 2560909 |
| Appears in Collections: | Open Access Journal Articles |
Files in This Item:
| File | Size | Format | |
|---|---|---|---|
| bharat_petroleum_corporation_2002.pdf | 361.08 kB | Adobe PDF | View/Open |
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