Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/25408
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dc.contributor.authorSharma R.
dc.contributor.authorDhir A.
dc.contributor.authorTalwar S.
dc.contributor.authorKaur P.
dc.date.accessioned2022-02-11T10:17:07Z-
dc.date.available2022-02-11T10:17:07Z-
dc.date.issued2021
dc.identifier.citationSharma, R., Dhir, A., Talwar, S., & Kaur, P. (2021). Over-ordering and food waste: The use of food delivery apps during a pandemic. International Journal of Hospitality Management, 96. https://doi.org/10.1016/j.ijhm.2021.102977
dc.identifier.issn2784319
dc.identifier.urihttps://www.doi.org/10.1016/j.ijhm.2021.102977
dc.identifier.urihttp://hdl.handle.net/11718/25408-
dc.description.abstractThere is a paucity of research on the role of food delivery apps (FDAs) in food waste generation. This gap needs to be addressed since FDAs represent a fast-growing segment of the hospitality sector, which is already considered to be a key food waste generator globally. Even more critically, FDAs have become a prominent source of ordering food during the COVID-19 pandemic. In addition, the growing usage of FDAs warrants an improved understanding of the complexities of consumer behavior toward them, particularly during a health crisis. The present study addresses this need by examining the antecedents of FDA users' food ordering behavior during the pandemic that can lead to food waste. The study theorizes that hygiene consciousness impacts the enablers and barriers to FDA usage, which, in turn, shape the attitude toward FDAs and the tendency to order more food than required, i.e., shopping routine. The conceptual model, based on behavioral reasoning theory, was tested using data collected from 440 users of FDAs during the pandemic. The results support a positive association of trust and price advantage with attitude, but only of trust with shopping routine. Perceived severity and moral norms did not moderate any associations. � 2021 The Authors
dc.description.sponsorshipIndian Institute of Management Ahmedabad,營IMA
dc.language.isoen_US
dc.publisherElsevier Ltd
dc.relation.ispartofInternational Journal of Hospitality Management
dc.subjectBehavioral reasoning theory
dc.subjectFood delivery applications (FDAs)
dc.subjectFood waste
dc.subjectMoral norms
dc.subjectShopping routine
dc.subjectSpecial offers
dc.titleOver-ordering and food waste: The use of food delivery apps during a pandemic
dc.typeArticle
dc.rights.licenseCC BY-NC-ND
dc.contributor.affiliationIndian Institute of Management (IIM), Ahmedabad, 380015, India
dc.contributor.affiliationDepartment of Management, School of Business & Law, University of Agder, Kristiansand, Norway
dc.contributor.affiliationThe Norwegian School of Hotel Management, Faculty of Social Sciences, Stavanger, Norway
dc.contributor.affiliationOptentia Research Focus Area, North-West University, Vanderbijlpark, South Africa
dc.contributor.affiliationK J Somaiya Institute of Management, Somaiya Vidyavihar University, Mumbai, India
dc.contributor.affiliationDepartment of Psychosocial Science, University of Bergen, Norway
dc.contributor.institutionauthorSharma, R., Indian Institute of Management (IIM), Ahmedabad, 380015, India
dc.contributor.institutionauthorDhir, A., Department of Management, School of Business & Law, University of Agder, Kristiansand, Norway, The Norwegian School of Hotel Management, Faculty of Social Sciences, Stavanger, Norway, Optentia Research Focus Area, North-West University, Vanderbijlpark, South Africa
dc.contributor.institutionauthorTalwar, S., K J Somaiya Institute of Management, Somaiya Vidyavihar University, Mumbai, India
dc.contributor.institutionauthorKaur, P., Optentia Research Focus Area, North-West University, Vanderbijlpark, South Africa, Department of Psychosocial Science, University of Bergen, Norway
dc.description.scopusid57215032710
dc.description.scopusid54790820000
dc.description.scopusid57193545782
dc.description.scopusid57197502409
dc.identifier.doi10.1016/j.ijhm.2021.102977
dc.identifier.volume96
Appears in Collections:Open Access Journal Articles

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