Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/25819
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dc.contributor.authorAhmad, Saima-
dc.contributor.authorIslam, Talat-
dc.contributor.authorD'Cruz, Premilla-
dc.contributor.authorNoronha, Ernesto-
dc.date.accessioned2022-09-12T09:28:28Z-
dc.date.available2022-09-12T09:28:28Z-
dc.date.issued2022-09-05-
dc.identifier.citationAhmad, S., Islam, T., D'Cruz, P. and Noronha, E. (2022), "Caring for those in your charge: the role of servant leadership and compassion in managing bullying in the workplace", International Journal of Conflict Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJCMA-05-2022-0098en_US
dc.identifier.issn1044-4068-
dc.identifier.urihttp://hdl.handle.net/11718/25819-
dc.description.abstractPurpose: Adapting a positive business ethics framework, the purpose of this paper is to offer a new perspective to manage bullying at work. Specifically, this paper reports an empirical study which examines how the good work of servant leadership may lower employees’ exposure to workplace bullying, with compassion as a mediator and social cynicism beliefs (SCBs) as a moderator. Design/methodology/approach: Survey data were gathered from 337 essential health professionals working in various public and private health-care organisations in Pakistan. Structural equation modelling was used to test the research model. Findings: This study found that perceived servant leadership helps in lessening employee exposure to workplace bullying by strengthening their compassion. However, SCBs moderate the mediating role of compassion in employees’ perceptions of the servant leadership–bullying relationship. Research limitations/implications: This study has implications in developing models of leadership to build employees’ empathetic resources to combat workplace bullying. The authors found that servant leadership and workplace compassion, embodying positive, ethical and sustainable attributes, play a crucial role in managing bullying at work by promoting relational dignity. Originality/value: To the best of the authors’ knowledge, this is the first study that examines the relationships between employee perceptions of servant leadership, workplace bullying and employee compassion while considering SCBs as a boundary condition.en_US
dc.language.isoenen_US
dc.publisherEmeralden_US
dc.relation.ispartofInternational Journal of Conflict Managementen_US
dc.subjectPositive business ethicsen_US
dc.subjectServant leadershipen_US
dc.subjectSocial cynicism beliefsen_US
dc.subjectSustainable workplacesen_US
dc.subjectWorkplace bullyingen_US
dc.subjectWorkplace compassionen_US
dc.titleCaring for those in your charge: the role of servant leadership and compassion in managing bullying in the workplaceen_US
dc.typeArticleen_US
Appears in Collections:Journal Articles



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