Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/26160
Title: Past imperfect or present perfect: How dynamic ranks influence consumer perceptions
Authors: Tripathi, Sanjeev
Pandey, Arpita
Jain, Shailendra Pratap
Keywords: consumers reward;consumers
Issue Date: 2020
Publisher: Association for Consumer Research
Citation: Tripathi, S., Pandey, A., & Jain, S. P. (2020). Past imperfect or present perfect: How dynamic ranks influence consumer perceptions. Advances in Consumer Research. Url: http://www.acrwebsite.org/volumes/2661950/ volumes/v48/NA-48
Abstract: Lists that rank brands and firms tend to be dynamic. Across four studies, we show that consumers reward (vs. penalize) firms that move up (vs. down) these lists. This effect is stronger (vs. weaker) amongst consumers who are incremental (vs. entity) theorists and is moderated by the magnitude of rank change.
URI: http://hdl.handle.net/11718/26160
ISSN: 0098-9258
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