IIMA Institutional Repository
This Institutional Repository has been created to collect, preserve and distribute the scholarly output of Indian Institute of Management, Ahmedabad. This will work as an important tool to facilitate scholarly communication and preserve the institution knowledge. The Vikram Sarabhai Library is proud to be hosting the repository for the dissemination and preservation of this valuable knowledge resource of the IIMA community.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/11718/26408| Title: | Impact of using AI/ML-based virtual assistants 'chatbots' |
| Authors: | Konidala, Kalyan Srinivas Bhimana, Ramakrishna |
| Keywords: | Chatbots;Artificial intelligence;Machine learning;Chatbot services |
| Issue Date: | 21-Mar-2022 |
| Publisher: | Indian Institute of Management Ahmedabad |
| Abstract: | A chatbot is a virtual assistant designed to incorporate artificial intelligence and machine learning algorithms to provide an interactive experience to resolve customer queries over the internet. The revolution of chatbots technology can be dated back to 2001 with the development of SmarterChild. This online chatbot stored data across tasks like stock markets, sports, news, weather, etc. The users can access any information with a basic search. This chatbot marked the incorporation of machine learning and artificial intelligence technology to facilitate discussion-based virtual assistance. |
| URI: | http://hdl.handle.net/11718/26408 |
| Appears in Collections: | Student Projects |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Impact_of_using_AIML_-_based_virtual_assistants_'chatbots'.pdf Restricted Access | 507.54 kB | Adobe PDF | View/Open Request a copy |
Items in IIMA Institutional Repository are protected by copyright, with all rights reserved, unless otherwise indicated.