Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/3802
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dc.contributor.authorRaghavachari, M.
dc.contributor.authorRamani, K. V.
dc.date.accessioned2010-06-03T09:27:16Z
dc.date.available2010-06-03T09:27:16Z
dc.date.copyright1999
dc.date.issued2010-06-03T09:27:16Z
dc.identifier.urihttp://hdl.handle.net/11718/3802
dc.descriptionNew Delhi: Macmillanen
dc.language.isoenen
dc.titleDelivering Service Qualityen
dc.typeBooken
Appears in Collections:Books

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