Building a world class organization: challenge and opportunities

Abstract

This paper was presented by the author at the World HRD Congress held in January 2001 at Mumbai. The paper reflects upon past, present and future of Indian organizations. Indian organizations have not been able to keep pace with internal and external change in the environment. The liberalisation of the Indian economy in the 1990s has made it imperative that to become World Class and remain competitive, organizations need to incorporate many changes. They need to adopt good management practices, policies, strategic perspective and people processes but also new technology. They also need to have superb leaders. Those Indian organizations that have introduced state-of-the-art technology and made structural changes however have found that simultaneous and multiple initiatives has generated anxieties in the minds of the people involved.