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http://hdl.handle.net/11718/7380| Title: | Swami and His Friends at the Malgudi Post Office |
| Authors: | Raghuram, G. |
| Keywords: | Service Management;Operations Management;Queuing Models;Postal Services |
| Issue Date: | 13-Aug-2010 |
| Abstract: | This case exercise enables an understanding of applying Queuing models in the context of Queues in a post office. The issues of universalization of country due to computerization, appropriate segmentation of client system to help demand analysis are also highlighted. |
| URI: | http://hdl.handle.net/11718/7380 |
| Appears in Collections: | Cases and Notes |
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