Downsizing: some aspects of communication & social impact

Abstract

This study, being essentially empirical in nature, is based on primary data relating to Indian organizations. The primary data has been collected through a sample survey based on a questionnaire focusing on the following aspects of organizational communication: (a) Nature of Communication, focusing on the proportion of working time spent in talking and listening and also the perceived extent of non-verbal communication. (b) Communication Content, focusing on the communication of compliments and criticism across levels. (c) Communication Outcomes, focusing on the communication goof-ups and the degree of satisfaction with one's communication dealings within the organization. An attempt has been made in the study to try and examine communication dealings by differentiating between the people working in the Corporate & Academic organizations; and Males & Females.