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DC Field | Value | Language |
---|---|---|
dc.contributor.author | Raghuram, G. | - |
dc.date.accessioned | 2010-08-16T08:37:50Z | - |
dc.date.available | 2010-08-16T08:37:50Z | - |
dc.date.copyright | 1998 | - |
dc.date.issued | 2010-08-16T08:37:50Z | - |
dc.identifier.uri | http://hdl.handle.net/11718/7503 | - |
dc.description.abstract | This case focuses on the after sales service (experience) that a customer of a luxury car received. The implication on customer perceived costs and system for source improvements are discussed. | en |
dc.language.iso | en | en |
dc.subject | After Sales Service | en |
dc.subject | Service Marketing | en |
dc.subject | Customer Services | en |
dc.subject | Sales Management | en |
dc.title | Go Car Autos, Karnavati | en |
dc.type | Cases and Notes | en |
dc.type | Other | en |
Appears in Collections: | Cases and Notes |
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