Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/7503
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dc.contributor.authorRaghuram, G.-
dc.date.accessioned2010-08-16T08:37:50Z-
dc.date.available2010-08-16T08:37:50Z-
dc.date.copyright1998-
dc.date.issued2010-08-16T08:37:50Z-
dc.identifier.urihttp://hdl.handle.net/11718/7503-
dc.description.abstractThis case focuses on the after sales service (experience) that a customer of a luxury car received. The implication on customer perceived costs and system for source improvements are discussed.en
dc.language.isoenen
dc.subjectAfter Sales Serviceen
dc.subjectService Marketingen
dc.subjectCustomer Servicesen
dc.subjectSales Managementen
dc.titleGo Car Autos, Karnavatien
dc.typeCases and Notesen
dc.typeOtheren
Appears in Collections:Cases and Notes

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