Business Excellence Through Performance Management at Tata Tea Limited

Abstract

Business Excellence through Performance Management describes the Performance Management System and Reward System for employees at the managerial level of a large Indian organization. Part of the Tata Group of Companies, Tata Tea Limited, is a wholly owned Indian conglomerate with its headquarters at Kolkata, India. The case explores the link of the Performance Management System as illustrated in this case. Linked Reward System is also covered in detail here. The case outlines the issues related to the design and implementation of these two HR systems in this organization.