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http://hdl.handle.net/11718/8225| Title: | Packers, Movers & Shakers (A) |
| Authors: | Gupta, Nirmal Gupta, Parvinder |
| Keywords: | Packing and Shifting |
| Issue Date: | 31-Aug-2010 |
| Abstract: | A consumer was disappointed with the experience he had with a company that he had hired to pack and shift his household belongings from one city to another. The case describes the problems he and his wife faced and the experience they had with the company. In the presence the case highlights issues of customer service. |
| URI: | http://hdl.handle.net/11718/8225 |
| Appears in Collections: | Cases and Notes |
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