e-Gram Public Service Delivery in Rural Context

Abstract

e-Gram provides for electronic issue of certificates required by villager's for generating livelihood opportunities. The objective is to improve the efficiency and effectiveness of service delivery by the government to the rural citizens. The specific ICT application consists of a digitized databank of family information on the basis of which certificates may be issued at the village administrative level. Of the total 18,000 administrative units, some of the planned services are available in 4826 administrative units, of which 561 have been connected to the Gujarat State Wide Area Network.