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http://hdl.handle.net/11718/8516| Title: | Aviva Life Insurance Company India Limited: Reducing Policy Turnaround |
| Authors: | Banerjee, Arindam |
| Keywords: | Customer Satisfaction;Reengineering;Business Process |
| Issue Date: | 7-Sep-2010 |
| Abstract: | Highlights a process reengineering effort to make business impact. Implication on internal/external stakehloders discussed. |
| URI: | http://hdl.handle.net/11718/8516 |
| Appears in Collections: | Cases and Notes |
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