Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/9759
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dc.contributor.authorJambhekar, Ashok
dc.contributor.authorGupta, Dinesh K.
dc.date.accessioned2010-10-19T04:21:35Z
dc.date.available2010-10-19T04:21:35Z
dc.date.copyright2002
dc.date.issued2002-10-19T04:21:35Z
dc.identifier.urihttp://hdl.handle.net/11718/9759
dc.descriptionJambhekar, Ashok and Gupta, Dinesh K. (July 2002) Which way do you want to serve your customers, Information Outlook, Vol. 6, No. 7,en
dc.description.abstractLibrary service is essentially a service to the community of users. But some librarians could be accused of poor services to customers. The development of customer-oriented services skills not only allows the library to put forward the services offers as effectively as possible, but also test its services and facilities against users’ needs and wants. Thus, the library needs to re-examine the ways it services its users. A good service is of little benefit to the community if it is not made available in the most effective way, part of this strategy will involve the careful presentation and packaging of services and facilities offered to give both the best individual service, and at the same time, a clear and effective message about the total library services to customers.
dc.language.isoenen
dc.subjectCustomer Serviceen
dc.subjectLibrary Serviceen
dc.titleWhich way do you want to serve your customersen
dc.typeArticleen
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