Please use this identifier to cite or link to this item: http://hdl.handle.net/11718/9856
Title: Bharat Petroleum Corporation Limited (BPCL)
Authors: Teltumbde, Anand
Tripathy, A.
Sahu, Amiya K.
Keywords: Petroleum;BPCL
Issue Date: 21-Oct-2002
Abstract: Bharat Petroleum Corporation Limited (BPCL) embarked upon a major change initiative towards the end of 1996. It planned an enterprise-wide integration through Enterprise Resource Planning (ERP). The objectives were to remain competitive through improved customer service and customer satisfaction and to transform the company into a Learning Organization. The case highlights the process and challenges faced by BPCL in successfully implementing ERP (SAP R/3). The focus of the implementation process was on Change Management where significant change in technology led to a change in the work culture.
Description: Vikalpa, Vol. 27, No. 3, (July-September, 2002), pp. 45-58
URI: http://hdl.handle.net/11718/9856
Appears in Collections:Journal Articles

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