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http://hdl.handle.net/11718/9907| Title: | Bharat Petroleum Corporation Ltd: Diagnosis |
| Authors: | Ravichandran, N. |
| Keywords: | Petroleum;Bharat Petroleum Corporation Limited |
| Issue Date: | 22-Oct-2003 |
| Abstract: | Bharat Petroleum Corporation Limited (BPCL) embarked upon a major change initiative towards the end of 1996. It planned an enterprise-wide integration through Enterprise Resource Planning (ERP). The objectives were to remain competitive through improved customer service and customer satisfaction and to transform the company into a Learning Organization. The case highlights the process and challenges faced by BPCL in successfully implementing ERP (SAP R/3). The focus of the implementation process was on Change Management where significant change in technology led to a change in the work culture. |
| Description: | Vikalpa, Vol. 28, No. 1, (January-March, 2003), pp. 125-127 |
| URI: | http://hdl.handle.net/11718/9907 |
| Appears in Collections: | Journal Articles |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| BPCL_ManagementCase.pdf Restricted Access | 370.57 kB | Adobe PDF | View/Open Request a copy |
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