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Issue Date | Title | Author(s) |
---|---|---|
2-Nov-2007 | Technical call centres: beyond electronic sweatshops and assembly lines in the head | D'Cruz, Premilla; Noronha, Ernesto |
8-Nov-2007 | Reconciling dichotomous demands: telemarketing agents in Bangalore and Mumbai, India | Noronha, Ernesto; D'Cruz, Premilla |
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