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Issue Date | Title | Author(s) |
---|---|---|
10-Nov-2008 | Customer satisfaction and service quality measurement in Indian call centres | Jaiswal, Anand Kumar |
10-Nov-2008 | CavinKare private limited: serving low income consumers | Jaiswal, Anand Kumar; Venugopal, P. |
10-Nov-2008 | The fortune at the bottom or the middle of the pyramid? | Jaiswal, Anand Kumar |
2008 | Radio Mirchi Private Limited: Redesigning Product for the Bangalore Market | Jaiswal, Anand Kumar |
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