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Issue DateTitleAuthor(s)
28-Feb-2019Service quality versus service experience: an empirical examination of the consequential effects in B2B servicesRoy, Subhadip; Sreejesh, S; Bhatiac, Sandhya
Jun-2019Developing an emic scale to measure ad-evoked nostalgia in a collectivist emerging market, IndiaJain, Varsha; Merchant, Altaf; Roy, Subhadip; Ford, John B.
2019Celebrity endorsements in emerging markets: Align endorsers with brands or with consumers?Roy, Subhadip; Guha, Abhijit; Biswas, Abhijit; Grewal, Dhruv