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Issue Date | Title | Author(s) |
---|---|---|
9-May-2011 | Closure of a Call Centre | Noronha, Ernesto |
10-May-2011 | Public Sector Industrial/Labour Relations and Union Attitudes in Gujarat and West Bengal | Noronha, Ernesto; Beale, David |
10-May-2011 | Global Sourcing and Remote Work: India Country Study | D'Cruz, Premilla; Noronha, Ernesto |
5-May-2011 | Domestic Labour: The Experience of Work in India’s Other Call Centre Industry | D'Cruz, Premilla; Taylor, Philip; Noronha, Ernesto; Scholarios, Dora |
5-May-2011 | Redefining Professional: The Case of India’s Call Centre Agents | D'Cruz, Premilla; Noronha, Ernesto |
5-May-2011 | Employee Dilemmas in the Indian ITES-BPO Industry | D'Cruz, Premilla; Noronha, Ernesto |
12-Jan-2011 | Employee Identity in Indian Call Centres | D'Cruz, Premilla; Noronha, Ernesto |
28-Jan-2011 | Protecting my interests: HRM and targets’ coping with workplace bullying | D'Cruz, Premilla; Noronha, Ernesto |
5-May-2011 | Union Formation in the Indian Call Centre/BPO Industry | D'Cruz, Premilla; Taylor, Philip; Noronha, Ernesto; Scholarios, Dora |