IIMA Institutional Repository
This Institutional Repository has been created to collect, preserve and distribute the scholarly output of Indian Institute of Management, Ahmedabad. This will work as an important tool to facilitate scholarly communication and preserve the institution knowledge. The Vikram Sarabhai Library is proud to be hosting the repository for the dissemination and preservation of this valuable knowledge resource of the IIMA community.
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| Issue Date | Title | Author(s) |
|---|---|---|
| 9-May-2011 | Closure of a Call Centre | Noronha, Ernesto |
| 10-May-2011 | Public Sector Industrial/Labour Relations and Union Attitudes in Gujarat and West Bengal | Noronha, Ernesto; Beale, David |
| 10-May-2011 | Global Sourcing and Remote Work: India Country Study | D'Cruz, Premilla; Noronha, Ernesto |
| 5-May-2011 | Domestic Labour: The Experience of Work in India’s Other Call Centre Industry | D'Cruz, Premilla; Taylor, Philip; Noronha, Ernesto; Scholarios, Dora |
| 5-May-2011 | Redefining Professional: The Case of India’s Call Centre Agents | D'Cruz, Premilla; Noronha, Ernesto |
| 5-May-2011 | Employee Dilemmas in the Indian ITES-BPO Industry | D'Cruz, Premilla; Noronha, Ernesto |
| 12-Jan-2011 | Employee Identity in Indian Call Centres | D'Cruz, Premilla; Noronha, Ernesto |
| 28-Jan-2011 | Protecting my interests: HRM and targets’ coping with workplace bullying | D'Cruz, Premilla; Noronha, Ernesto |
| 5-May-2011 | Union Formation in the Indian Call Centre/BPO Industry | D'Cruz, Premilla; Taylor, Philip; Noronha, Ernesto; Scholarios, Dora |