IIMA Institutional Repository
This Institutional Repository has been created to collect, preserve and distribute the scholarly output of Indian Institute of Management, Ahmedabad. This will work as an important tool to facilitate scholarly communication and preserve the institution knowledge. The Vikram Sarabhai Library is proud to be hosting the repository for the dissemination and preservation of this valuable knowledge resource of the IIMA community.
Search
Add filters:
Use filters to refine the search results.
Results 1-8 of 8 (Search time: 0.004 seconds).
- previous
- 1
- next
Item hits:
| Issue Date | Title | Author(s) |
|---|---|---|
| 2-Nov-2007 | Technical call centres: beyond electronic sweatshops and assembly lines in the head | D'Cruz, Premilla; Noronha, Ernesto |
| 8-Nov-2007 | Reconciling dichotomous demands: telemarketing agents in Bangalore and Mumbai, India | Noronha, Ernesto; D'Cruz, Premilla |
| 27-Oct-2005 | Achieving downsizing: managerial perspectives | Noronha, Ernesto; D'Cruz, Premilla |
| 29-Oct-2006 | Being professional: organizational control in Indian call centres | D'Cruz, Premilla; Noronha, Ernesto |
| 27-Oct-2006 | A necessary evil: the experiences of managers implementing downsizing programmes | Noronha, Ernesto; D'Cruz, Premilla |
| 15-Apr-2009 | Indian call centres and business process outsourcing: a study in union formation | D'Cruz, Premilla; Taylor, Philip; Noronha, Ernesto; Scholarios, Dora |
| 28-Jan-2009 | Experiencing depersonalized bullying: a study of Indian call centre agents | D'Cruz, Premilla; Noronha, Ernesto |
| 28-Jan-2009 | Engaging the professional: organizing call centre agents in India | D'Cruz, Premilla; Noronha, Ernesto |
Discover
Subject