Browsing by Author "D'Cruz P."

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'From boom to where?': The impact of crisis on work and employment in Indian BPO

Taylor P.; D'Cruz P.; Noronha E.; Scholarios D. (Blackwell Publishing Ltd, 2014)

This article locates Indian business process outsourcing (BPO) within the global supply chains of business services delivery and an international division of service labour. It acknowledges the BPO market's essential ...
The changing role of the nation-state and regulation: Workplace bullying legislation in The Netherlands

D'Cruz P.; Mulder R.; Noronha E.; Beerepoot N.; Magala S. (SAGE Publications Ltd, 2019)

Workplace bullying literature has focused mainly on actions of individual targets of mistreatment, undertaken to address the problem, and on analyses of the effectiveness of responses. Less attention has been paid to the ...