Browsing by Author "K., Jyothi"
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Studying the employee exit process management across industries & analyzing its impact on customer satisfaction
K., Jyothi; Pathak, Jyotirmoy; Bongale, Rahul (Indian Institute of Management Ahmedabad, 2014)Employee turnover has always been regarded as a costly phenomenon for any organization and it has been observed that some of the industries are more vulnerable towards employee turnover than others. A proper ...