Browsing by Author "Mishra, S.K."
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Linking emotional dissonance and organizational identification to turnover intention and emotional well-being: a study of medical representatives in India.
Mishra, S.K.; Bhatnagar, Deepti (2010)Infl uencing customers’ perception of service quality through service interaction is becoming imperative for organizations to sustain competitive advantage. As a result, the critical challenge before many organizations ...