Browsing by Author "S, Hareesh"

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Study on the impact of the new policies in IRCTC catering and improve the quality of services offered

S, Hareesh; Patel, Soumyashree (Indian Institute of Management Ahmedabad, 2017)

Indian Railway Catering and Tourism Corporation (IRCTC), a subsidiary of the Indian Railways handles the catering and hospitality services for passengers travelling by trains. In addition to this, IRCTC is also involved ...