Browsing by Author "Sharda, Anuj"
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Fraud detection mechanisms in e-commerce marketplaces
Sharda, Anuj; Meka, Manoj (Indian Institute of Management Ahmedabad, 2022-03-21)With the rapid rise of e-commerce, the scope for spurious practices is also mounting. Selling of fake or counterfeit products, identity theft, misleading information, and brand impersonation are some of the multiple ways ... -
Improving effectiveness of chatbots for e-commerce marketplaces
Sharda, Anuj; Sain, Gagan (Indian Institute of Management Ahmedabad, 2021-12-14)Shoppers are increasingly buying at online marketplaces like Amazon, Flipkart, Paytm Mall, Tata CliQ, etc. With growing demand, the ability of a platform to help a customer in deciding what to buy (pre-purchase), how to ...